Terms & Conditions

1. General terms and eligibility

These Terms & Conditions form a legal agreement between you and the operator of Cobber Casino. They apply to the website, associated pages, account functions, games, payment services and other features made available through the site. If you do not accept these terms, you must not use Cobber Casino.

You must meet all applicable legal requirements before using the service. This includes any age, identity, location and eligibility requirements that apply to online gambling in Australia or in the place where you are accessing the site. You are responsible for checking whether access to the service is lawful for you. Cobber Casino may restrict, suspend or refuse access where legal or regulatory requirements require this.

You must provide accurate, current and complete information when registering an account and whenever information is requested for verification. Information must relate to you and must not be misleading, copied from another person or submitted on behalf of someone else without proper authority. You must update information if it changes.

Users must be of the minimum legal gambling age applicable to the service. Accounts must be used only by the registered account holder. You must keep your login details confidential and take reasonable steps to prevent other people from accessing your account. You must notify Cobber Casino promptly if you believe your account has been accessed without permission.

• You must not create or control more than one account unless expressly permitted by the operator.
• You must not allow another person to use your account or payment method.
• You must not use the service for unlawful activity, fraud, money laundering or any other improper purpose.
• You must not attempt to bypass security, identity, location or responsible gambling controls.
• You must not use automated tools, bots, scripts or software intended to interfere with the website or games.
• You must not knowingly introduce malicious code or take action that could damage, overload or disrupt the service.

Cobber Casino may carry out identity, age, payment, source-of-funds or other checks where appropriate. You may be asked to provide supporting documents. If requested information is not supplied, cannot be verified or raises a legitimate compliance concern, access to some or all services may be delayed, restricted or suspended.

2. Accounts, deposits, withdrawals and games

You are responsible for reviewing account information before confirming a transaction. Deposits must be made using an approved payment method belonging to you or used with the required authority. A payment may be rejected, reversed or held for review where it does not meet security, compliance or processing requirements.

Funds held in an account may be used only for permitted gaming and account purposes. You must not deposit funds that you cannot afford to lose. You should consider your personal financial position before gambling and use any available account controls to help manage your activity.

Withdrawal requests may be subject to identity verification, payment checks, wagering conditions that were clearly disclosed for a particular promotion, and applicable legal requirements. A request may be delayed or declined where information is incomplete, an account is under review, the payment method is unsuitable, or there is a reasonable concern about fraud or unlawful activity. Any applicable fees, limits or processing conditions will be shown or communicated before they apply where required.

Game results are determined by the relevant game system and its rules. You should read the displayed rules, instructions, return information and any other material provided for a game before playing. In the event of a clear technical error, system malfunction or interruption, Cobber Casino may take reasonable steps to correct the error and may void or adjust affected activity where permitted by applicable law.

You are responsible for checking that a transaction or game action has been recorded correctly. If you believe there is an error, you should keep relevant details and raise the matter through the available support channel without unreasonable delay. Records maintained by the operator may be used to investigate and resolve account or transaction disputes.

Promotions and bonuses

Promotions, bonuses, competitions and other offers may have separate terms. Those terms can include eligibility requirements, expiry dates, contribution rules, game restrictions, maximum or minimum amounts, verification requirements and withdrawal conditions. You should read the specific offer terms before opting in or using a promotional benefit. If there is an inconsistency, the specific promotion terms will generally apply to that promotion.

Cobber Casino may withdraw, change or refuse a promotion where this is permitted by the published terms or required by law. A promotion must not be used in a way that is deceptive, abusive, automated or designed to exploit an error. Where misuse or an error is identified, promotional benefits or related transactions may be reviewed and corrected in accordance with applicable requirements.

3. Responsible gambling, privacy and acceptable use

Gambling should be an entertainment activity, not a way to make money or recover losses. You should set a budget, decide how long you will play and stop when your limit is reached. Never gamble with money needed for living expenses, debts or other important commitments. Avoid gambling when affected by alcohol, drugs, strong emotions or financial pressure.

If gambling is becoming difficult to control, use the responsible gambling tools and support information made available through Cobber Casino. These may include deposit controls, session reminders, activity information, account restrictions, time-out options and self-exclusion processes, depending on availability and applicable requirements. A request for a gambling restriction should be treated seriously and may limit or prevent access for the relevant period.

You should seek independent support if gambling is causing concern for you or someone close to you. Further information may be available from Australian gambling-help services, health professionals and community organisations. Cobber Casino cannot provide financial, legal or medical advice, and gambling should never be used as a substitute for professional assistance.

Personal information is handled in accordance with the Cobber Casino Privacy Policy. Information may be collected, used, stored and disclosed for purposes such as opening and managing accounts, processing payments, verifying identity and age, preventing fraud, meeting legal obligations, providing support, improving the service and communicating with you where permitted. You should review the Privacy Policy for further information about information handling and your available privacy choices.

You must use the website respectfully and lawfully. You must not publish or transmit content that is abusive, threatening, discriminatory, defamatory, misleading, unlawful or harmful. You must not infringe another person’s intellectual property, privacy or other rights. Cobber Casino may remove content, limit access or take other reasonable action where these requirements are not met.

4. Website access, liability and changes

The website and its features may not always be available. Access can be affected by maintenance, upgrades, technical faults, telecommunications problems, third-party services, security events or circumstances outside reasonable control. Cobber Casino does not promise that the service will be uninterrupted, error-free, available at all times or suitable for every device or purpose.

Content on the website is provided for general information and may be updated or corrected without notice. While reasonable care may be taken, you should check important account, payment, game and promotion information before acting. Nothing in these terms is intended to exclude, restrict or modify a right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law.

To the extent permitted by law, you are responsible for losses resulting from your failure to protect account details, provide accurate information, comply with these terms or use the website safely. Neither party is responsible for a failure caused by events beyond reasonable control. Any liability that cannot be excluded is limited to the extent allowed by applicable law.

Cobber Casino may amend these Terms & Conditions from time to time to reflect changes to the service, technology, legal requirements or business practices. The current version will be made available on the website, and material changes may be brought to your attention where appropriate. Your continued use of the service after an update takes effect indicates acceptance of the revised terms. If you do not agree with a change, you must stop using the service and follow any available account closure process.

Cobber Casino may suspend or close an account where there is a breach of these terms, a legal or regulatory requirement, a security concern, suspected fraud, an identity issue, responsible gambling concern or another legitimate reason. Account closure does not remove obligations that arose before closure. Any remaining balance will be dealt with in accordance with applicable law, verification requirements and the circumstances of the closure.

These terms are governed by the laws that apply to the relevant service and your use of the website, including applicable Australian laws. Any dispute should first be raised through the available support process so it can be reviewed. If a dispute cannot be resolved, the parties retain any rights and remedies available under applicable law.

If you have a question about these Terms & Conditions, account activity, a payment or a game result, please use the support option provided on the Cobber Casino website. Do not send sensitive account or payment information through an unsecured channel unless you have been instructed to do so through an official support process.